front desk

Our company YBB Beauty Clinic & SPA is looking for a professional front desk clerk to oversee all receptionist, secretarial and social media inquiry duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, client appointment scheduling and social media post & engagements.

Job Description

Includes but not limited to responsibilities like greeting visitors, managing staff check-ins and check-outs, answering phone calls, directing inquiries, maintaining the reception area, handling administrative tasks like scheduling appointments, and ensuring a positive first impression for guests, all while demonstrating excellent customer service skills and a professional demeanor; essentially serving as the first point of contact for a company or establishment. You will also be responsible for handling the social media page for the business (Instagram).

Requirements:

HND, BSc or relevant qualification.
A minimum of 1 years of proven experience in a similar role.
Good understanding of office administration and basic customer service practices.
Superb written and verbal communication skills.
Excellent organizational and multi-tasking abilities.
Strong knowledge of MS Office programs and others.
Excellent social media skills

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