Telco Project

Responsibility

Collaborate in managing relationships with partners and stakeholders to foster effective communication and synergy.
* Develop and maintain a comprehensive monthly configuration and issue resolution records, ensuring accuracy and completeness.
* Maintain a minimum issue resolution rate between 85% to 90% by the end of each month, implementing proactive measures for continuous improvement.
* Contribute to enhancing customer engagement and retention features within products by optimizing customer touchpoints with relevant and compelling content.
* Ensure the quality of content and notifications aligns with product management objectives, both for new and existing products.
* Identify opportunities for system enhancements that can enhance productivity and elevate the quality of products.
* Promptly address escalated issues involving the product team, ensuring timely resolutions.
* Facilitate effective communication and knowledge sharing within the team, keeping members
informed about product and partner updates.
* Provide comprehensive product management and support for products, ensuring alignment with
company goals and expectations

Requirements

•Bachelor's degree in Computer Science, Information or Business Sciences, or related fields.
* 2 to 3 years' experience in a Project Management role.
* Project Management Professional (PMP) certification and/or experience is a key advantage.
* Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.
* Mandatory background of working in a software development environment or of liaising with Software Developers.
* Strong Project Management experience, managing multiple projects simultaneously.
* In-depth knowledge of project management principles, methodologies, and tools.
* Knowledge of working with JIRA is an added advantage.
* Ability to identify and mitigate potential project risks.
* Ability to manage effective project teams.
* Excellent verbal and written communication skills.
* Excellent time management, analytical and problem-solving skills

Location : Lekki
Remuneration: 180,000- 350,000

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