Operations Manager
1 day ago
•Ensure operational activities remain on time and within a defined budget.
•Oversee production schedules to meet client demands
•Collaborate with the customer service team to ensure timely responses to
customers' orders, inquiries and complaints, ensuring customer satisfaction at every step.
•Manage delivery schedules, coordinating with drivers and logistics partners to
ensure on-time, efficient deliveries.
•Implement data collection methods for operational metrics, aiming to reduce
errors and increase service excellence.
•Develop, review, and improve operational policies and procedures to enhance
overall business performance.
•Supervise cross-functional support teams and collaborate to improve tools and systems for increased business efficiency.
•Maintain constant communication with management, staff, and external
stakeholders.
•Strong business acumen and knowledge of operational processes.
•Ability to create and manage budgets effectively.
•Excellent communication skills, both written and verbal.
•Exceptional organizational skills with strong attention to detail.
•Strong analytical thinking and problem-solving capabilities.
Requirements
•B.Sc./M.Sc. in a business-related field.
•Master's degree in Business Administration (MBA) is an added advantage.
•Minimum of 6 years of relevant experience in operations management,
preferably in retail or food manufacturing.
•Experience in managing customer service teams and logistics operations is
compulsory.
•Management certification (e.g., PMP, Six Sigma) is an advantage
Location; Ikoyi
Remuneration :400,000- 600,000
-
Industrial Operations Manager
5 days ago
Lagos, Lagos, Nigeria KimberlyRyanLimited Full timeAt KimberlyRyanLimited, we are seeking a highly skilled Industrial Operations Manager to oversee the daily operations of our plastic injection moulding processes. This is an exciting opportunity for a motivated individual to join our team and contribute to the success of our company.The successful candidate will be responsible for ensuring smooth and...
-
Senior Event Operations Manager
5 days ago
Lagos, Lagos, Nigeria Work in Nigeria Full time**Job Summary:**We are seeking a highly skilled Event Project Manager to lead our event management team in Nigeria. As a key member of our operations team, you will be responsible for the successful planning and execution of events.About the Role:Develop and implement project plans, timelines, and budgets to ensure adherence to goals and deadlines.Manage the...
-
Front Desk Operations Manager
7 days ago
Lagos, Lagos, Nigeria Emplug Career Clinic Full timeEmplug Career Clinic is seeking a Front Desk Operations Manager to join our team.About the RoleYou will be responsible for managing the front desk operations, including scheduling appointments, handling walk-ins, and coordinating with internal teams.Key ResponsibilitiesEnsure a smooth and efficient flow of customers through the front desk area.Monitor and...
-
Lagos, Lagos, Nigeria HRD solutions Full time**Job Summary**The Financial and Administrative Operations Manager is responsible for overseeing the day-to-day financial and administrative operations of HRD Solutions. This includes maintaining accurate financial records, managing cash flow, and providing administrative support to the accounting department.**Key Responsibilities**Overseeing the maintenance...
-
Technical Operations Manager Nigeria
1 day ago
Lagos, Lagos, Nigeria Work in Nigeria Full timeCompany OverviewWe are a company based in Nigeria that specializes in event production and management. Our team of experts provides top-notch services for various events, including conferences, weddings, and corporate events. We take pride in our attention to detail and commitment to delivering exceptional results.As a technical production manager, you will...
-
Head of Operations
3 weeks ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timePosition: Head of OperationsIndustry: Technology SolutionsLocation: Isolo, Lagos, NigeriaJob Type: Full-Time (On-site)Job Description (Summary):As the Head of Operations, you will lead and manage the day-to-day operations, ensuring optimal efficiency and performance. You will be responsible for operational strategy execution, performance tracking, team...
-
Chief Operation Officer
2 weeks ago
Lagos, Lagos, Nigeria Numero Group Full timeJob Summary:The Chief Operating Officer (COO) is responsible for overseeing the day-to-day operational activities of the group and its subsidiaries. The COO will work closely with the Group CEO and other senior executives to develop and implement strategic plans, drive business growth, and improve operational efficiency.Key Responsibilities:1. Strategic...
-
E-commerce backend operations manager
3 weeks ago
Lagos, Lagos, Nigeria Work in Nigeria Full timeRole: E commerce Backoffice operations managerIndustry: Information and communication technology salary:180,000-350,000 monthly Location: Lekki Responsibility Act as an Administrator to the eCommerce platform of the company.- Signup and onboard new Merchants and review/maintain existing Merchants on theeCommerce platform.- Onboard new Products and...
-
Logistics and Operations Director
23 hours ago
Lagos, Lagos, Nigeria Work in Nigeria Full timeOperations Management OpportunityWe are looking for a skilled Logistics and Operations Director to join our team. In this role, you will be responsible for overseeing the day-to-day activities of our operations team. This includes ensuring that all operational activities are completed on time and within budget. The successful candidate will have a strong...
-
Operational Leadership Specialist
1 day ago
Lagos, Lagos, Nigeria Work in Nigeria Full timeJob DescriptionThe Operational Leadership Specialist will be responsible for overseeing the day-to-day activities of our operations team. This includes ensuring that all operational activities are completed on time and within budget. The successful candidate will have a strong background in business process improvement and excellent leadership skills.Key...
-
Customer Service Operations Manager
4 days ago
Lagos, Lagos, Nigeria Work in Nigeria Full timeJob DescriptionThe Customer Service Supervisor is responsible for overseeing and assessing the activities of customer service staff, providing regular performance-related feedback, and strategizing daily operations. Key duties include assisting with duties as required, training staff in customer service and company policies, and maintaining documentation on...
-
Head of Technology Operations
2 hours ago
Lagos, Lagos, Nigeria HRD solutions Full time**Overview**HRD Solutions is seeking a talented Head of Technology Operations to lead our IT infrastructure team. The successful candidate will be responsible for developing and implementing strategies for managing the bank's IT infrastructure, ensuring high availability, security, and efficiency of all technology systems.The ideal candidate will have a...
-
Financial Operations Assistant
22 hours ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timeJob OverviewWe are seeking a highly skilled Financial Operations Assistant to join our team at BLAKSKILL LIMITED. As a Filling Station Transaction Coordinator, you will play a critical role in ensuring the smooth operation of our filling station's financial transactions.Key Responsibilities:Cash Handling: You will be responsible for receiving cash from pump...
-
HR Operations Officer
3 weeks ago
Lagos, Lagos, Nigeria Bella Recruiter Full timeFunction: HR OperationsReporting to: Head, Human Capital ManagementLocation: LagosTravel Frequency: OccasionallyPurpose of the Job (Brief)As an integral member of the HCM team, the HR Operations Officer is responsible for providing administrative support and ensuring smooth operations of HR processes ranging from probation, on- boarding and off-boarding as...
-
Operational Administrator
7 days ago
Lagos, Lagos, Nigeria Ladr garments Full timeLadr Garments seeks an Administrative Specialist to join our team. This role requires precision, creativity, and the ability to work independently.We are looking for a skilled individual who can deliver high-quality results while maintaining attention to detail.The successful candidate will be responsible for various administrative tasks, including data...
-
Receivables Operations Manager
5 days ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timeJob DescriptionWe are seeking a highly motivated and experienced Accounts Receivable Specialist to join our team at BLAKSKILL LIMITED. The successful candidate will be responsible for managing the company's accounts receivable function, ensuring timely client payments and maintaining accurate financial records.Responsibilities:Manage the company's accounts...
-
Business Operations Support Specialist
15 hours ago
Lagos, Lagos, Nigeria Viju Industires Nigeria Limited Full timeBusiness Operations Support SpecialistWe are seeking a highly skilled Business Operations Support Specialist to join our team at Viju Industires Nigeria Limited. As a key member of our operations team, you will be responsible for providing support in various areas, including procurement, expense management, and data analysis.Responsibilities:Organize and...
-
Logistics Operations Director
3 days ago
Lagos, Lagos, Nigeria KimberlyRyanLimited Full timeAt KimberlyRyanLimited, we are seeking a talented Logistics Operations Director to join our team. This is an exciting opportunity for a seasoned professional to lead our logistics operations and drive business growth.The ideal candidate will have a proven track record of managing airline stations, with a minimum of 6 years of experience in the field. They...
-
Executive Operations Coordinator
5 days ago
Lagos, Lagos, Nigeria FriendnPal Full timeAbout UsFriendly environment at FriendnPal offers a great opportunity to grow and develop your career as an Executive Operations Coordinator. We are looking for a highly skilled and experienced professional to provide top-level support to our senior leadership team.Responsibilities:Ensure smooth daily operations and efficient use of time by maintaining...
-
Chief Operations Officer
3 weeks ago
Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full timePosition: Chief Operations Officer (COO)Industry: Real Estate/PropertyLocation: Lagos, NigeriaJob Type: Full-Time (On-site)Job Description (Summary)As the COO, you will be responsible for the efficient management of the firm's core service lines, including Capital Markets, Facility Management, Property Management, and Valuations & Advisory. You will drive...