Guesthouse Supervisor

4 weeks ago


Owerri, Imo State, Nigeria Micash microfinance cooperative Full time
We are seeking a Guesthouse Supervisor to oversee the daily operations of our guesthouse and ensure a top-notch experience for our guests.

Responsibilities:

Oversee the day-to-day operations of the guesthouse, ensuring smooth service delivery.

Supervise and coordinate housekeeping, front desk, and maintenance teams.

Ensure high standards of cleanliness, comfort, and customer service.

Handle guest check-ins, reservations, and special requests professionally.

Manage inventory, supplies, and ensure the guesthouse is well-stocked.

Enforce safety, hygiene, and operational policies.

Resolve guest complaints efficiently to maintain a high satisfaction rate.

Prepare daily reports and assist in budget management.

Requirements

Strong leadership, communication, and problem-solving skills.

Ability to multitask and work under minimal supervision.

Customer service-oriented with a friendly and professional demeanor.

Benefits:

Competitive salary

Accommodation may be provided (if applicable)

Career growth opportunities

Friendly and professional work environment

If you are passionate about hospitality and have the skills to lead a team effectively, we would love to hear from you

Join our team and help us create an outstanding guest experience