Loan Recovery Agent

2 weeks ago

Lagos, Nigeria Ipnx nigeria Full time

Job Role : Loan Collector
Company: Leesburg Technology Limited
Location: Ikeja Lagos

Bonus: Performance-based bonus of 20,000 and above
Job Description:
Leesburg Technology Limited is seeking a motivated and detail-oriented Loan Collector to join our team. The ideal candidate will be responsible for managing accounts, collecting outstanding debts, and ensuring customer satisfaction through effective communication.
Responsibilities:
* Contact customers to collect overdue payments.
* Negotiate payment plans and resolve account discrepancies.
* Maintain accurate records of customer interactions and payments.
* Collaborate with other departments to ensure timely resolution of issues.
* Provide excellent customer service while handling sensitive financial information.
Qualifications:
* Previous experience in collections or a related field is preferred.
* Strong communication and negotiation skills.
* Ability to work independently and as part of a team.
* Proficient in Microsoft Office Suite and experience with collection software.

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