IT Media

 Install, configure, maintain, and troubleshoot of operating systems and application software
 Install and configure print servers, shared printers, scanners and other network devices and peripherals
 Identify and evaluate poor performing systems and recommend corrective actions, upgrades, patches or improvement as needed
 Attend to help desk requests including network, hardware and software problems
 Report malicious or suspicious activity on systems to HR Manage/Head of Finance.
 Maintain user access administration and register employees on biometric server
 Perform systems monitoring, verifying the integrity and availability of all hardware and software, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
 Monitor the network efficiency and solve problems connected to the network and the systems by liaising with Internet Service Provider and other related vendors.
 Perform backup operations and ensure all required file systems and system data are successfully backed up to the appropriate media
 Ensure data restore processes are available when necessary.
 Plan and implement security measures, responsible for disaster recovery, closing security loopholes and access levels.
 Ensure adequate antivirus protection and solutions are always maintained and updated.
 Maintain and administer Windows server services and features: DNS, DHCP, File Servers, IIS, Hyper-V, etc.
 Maintain and administer in-house CRM Software (when we implement this)
 Administer and maintain network computers: servers, single user (laptop & desktop) and provide end user support.
 Make sure UPS and backup power are running properly in order to avoid power problems.
 Monitor the progress of third-party maintenance contract suppliers
 Create and maintain documentation as it relates to IT assets Inventory (Hardware, software and Licenses)
 Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and best practices
 Conduct research on new products, technologies, services, and standards to remain abreast of new technological developments