Sales & Marketing Personnel

Location: Wuse
Department: Operations
Job Type: Full-time (Onsite)

Summary
Imagio Living is a premium home, furniture, fragrance, and lifestyle brand committed to redefining elegant, functional living through locally manufactured design excellence. Our focus is on combining creativity with functionality to meet the evolving needs of clients. To strengthen our outreach and growth, we are seeking a Sales & Marketing Personnel who will play a critical role in driving visibility, expanding our customer base, and increasing revenue.

The ideal candidate will be responsible for driving revenue growth through proactive customer engagement, effective sales management, accurate record-keeping, and marketing initiatives. This role requires a highly organized, proactive, and customer-focused individual with a mix of hands-on sales engagement, structured pipeline management, and creative marketing input.

Key Responsibilities
Customer Engagement & Sales
Attend to walk-in customers, providing detailed product information, answering questions, and assisting with selection, and ensuring a seamless purchase experience.


Manage online sales by processing orders accurately.


Assist customers with product selection, upselling and cross-selling where possible to maximize revenue.


Handle all transactions, payment processing (cash, transfer, POS) and issue receipts in line with company policy.


Ensure proper bagging and packaging of customer orders.

Order Processing & Record Keeping
Record all transactions (daily, weekly, monthly) accurately in sales registers, spreadsheets, or POS systems.Maintain accurate and up-to-date records of all sales transactions (daily, weekly, monthly).


Document and reconcile cash and electronic payments at the end of each day.


Track sales against stock levels to support timely inventory replenishment.


Prepare daily, weekly and monthly sales reports for management review.

File and maintain supporting documents for all transactions for transparency and audit purposes.





Marketing & Business Development
Actively engage in field and digital marketing campaigns to Identify, prospect, and engage potential customers across targeted segments.


Support in developing and executing promotional strategies (discounts, campaigns, product launches) and creating compelling sales and promotional materials, ensuring alignment with the brand’s identity and positioning.


Represent Imagio Living at exhibitions, fairs, and events to showcase offerings, generate leads and improve brand awareness.


Convert leads into sales and consistently achieve monthly, quarterly and yearly sales targets.


Develop and maintain a structured sales pipeline with regular reporting.


Negotiate and close business deals in line with company objectives.


Client Relationship Management
Build and maintain strong, long-term relationships with clients.
Provide professional after-sales support to ensure satisfaction, and follow up on leads to encourage repeat business.


Gather and relay market feedback to management for continuous improvement of products and services.


Collaboration
Work closely with the operations team and logistics to ensure timely fulfilment of orders.


Liaise with management to provide customer feedback and suggest improvements in products or services.
Key Performance Indicators (KPIs)
Achieve or exceed monthly, quarterly and yearly sales targets.


Customer satisfaction rating (via feedback, reviews, and repeat business).


Response time to walk-in inquiries.


Accuracy of sales and payment records (zero discrepancies in reconciliation).


Contribution to customer growth through marketing initiatives (number of new leads converted).






Qualifications & Skills
Hard Skills
Proven sales/marketing experience, preferably in retail, furniture, lifestyle, or consumer products.


Proficiency in using Microsoft Office (Excel for reporting, Word for documentation, PowerPoint for presentations).


Basic knowledge of inventory management systems or POS software is an advantage.


Soft Skills
Strong communication and interpersonal skills.


High level of organization and attention to detail.


Customer service orientation with a problem-solving mindset.


Ability to work independently and under pressure to meet targets.


Integrity and accountability in handling financial transactions.


Education
Bachelor’s degree or HND in Marketing, Business Administration, or a related field.


Additional certifications in sales, or customer service are an advantage.

Work Arrangement
Hours: 10:00 AM – 7:00 PM. Monday to Friday. 11:00 AM – 5:00 PM. Saturday.
Work Mode: Fulltime
Compensation
Salary Range: ₦145,000 monthly with performance-based commission.
How to Apply