Program Coordinator Supervisor

Job Type
Fully remote work (9:00am-4:00pm EST time)

Job Type
Full-time Work

Location:
Remote

Key Responsibilities
● Act as team lead and supervise program coordinators on various tasks ● Coordinate and manage program-related administrative tasks to ensure smooth operations. ● Conduct cold calls to potential clients and referral sources to generate new business. ● Serve as a key point of contact for client inquiries, ensuring prompt and professional service. ● Schedule and conduct interviews for new staff, including HHAs, nurses, and other care providers. ● Prepare and distribute meeting agendas, take meeting notes, and ensure follow-up on action items. ● Create presentations and reports for internal and external meetings. ● Collaborate with HR to assist with onboarding, training, and scheduling. ● Maintain accurate and organized client and employee records. ● Support management with special projects and initiatives as needed.

Qualifications:
● Proven experience in customer service, cold calling, and office coordination. ● Strong verbal and written communication skills. ● Experience in conducting interviews and working in a fast-paced, professional setting. ● Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). ● Excellent time management and organizational abilities. ● High level of professionalism and interpersonal skills. ● Previous experience in home care, healthcare, or a related field is a plus. Preferred

Skills:
● Customer Service Experience . ● Familiarity with home care agency operations and regulations