Business Analyst

Key Responsibilities
Digital Opportunity Identification and Conceptualization

• Identify and document business needs across functions, conceptualizing feasible solutions to address business challenges.

• Develop a robust portfolio of digital opportunities through continuous identification, selection, refinement, and management, ensuring alignment with organizational objectives.

• Use methodologies like design thinking, value stream mapping, and other innovative approaches to conceptualize value-driven business themes and solutions.

• Challenge outdated business models and processes, recommending viable alternatives that drive efficiency and innovation.
Stakeholder Collaboration and Engagement

• Serve as the primary interface between business units and digital teams, ensuring clear communication and alignment of goals.

• Facilitate envisioning sessions with stakeholders to define transformative initiatives and document actionable outcomes.

• Collaborate with technical teams to translate business requirements into functional specifications and ensure the delivery of value-adding solutions.

• Support and lead design thinking workshops to co-create innovative solutions.
Requirements Analysis and Value Propositions

• Engage stakeholders to gather, document, and analyze high-level business requirements.

• Develop comprehensive business requirement documents (BRDs), value cases, and other essential artifacts.

• Assess risks, feasibility, and strategic alignment of proposed solutions, creating compelling business cases to justify investments and secure approvals.
Portfolio and Funnel Management

• Maintain an evergreen funnel of digital opportunities, ensuring continuous maturation from ideation to execution.

• Support the prioritization of initiatives based on business impact, feasibility, and readiness, ensuring alignment with the digital transformation roadmap.

• Collaborate with the program management team to ensure seamless transition and timely delivery of initiatives.
Process Optimization and Reporting

• Identify opportunities for process improvement, proposing and implementing innovative solutions that enhance workflows.

• Maintain accurate documentation of requirements, processes, and solutions, ensuring knowledge transfer and alignment across teams.

• Prepare and deliver progress reports on funnel health, initiative conceptualization, and overall project outcomes.

Key Deliverables

• Comprehensive envisioning session reports.

• Clear and detailed documentation of requirements, processes, workflows, and solutions.

• Value propositions and business cases for prioritized initiatives.

• Progress reports on funnel health and initiative development.

• An optimized digital initiatives roadmap aligned with organizational objectives.

Key Qualifications
Education & Certifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.

• Professional certifications such as CBAP, PMI-PBA, or equivalent are highly desirable.
Experience

• Proven track record of delivering impactful business solutions in complex organizational settings.
Skills & Competencies

• Strategic Thinking: Ability to align digital initiatives with organizational objectives.

• Analytical Skills: Expertise in analyzing data, processes, and systems to identify opportunities for improvement.

• Design Thinking: Familiarity with design thinking principles and methodologies.

• Technical Aptitude: Understanding of digital technologies such as cloud computing, data analytics, and AI.

• Collaboration: Strong interpersonal skills with the ability to work effectively in cross-functional teams.

• Portfolio & Funnel Management: Experience managing initiative portfolios and ensuring effective funnel progression.

• Communication: Excellent verbal and written communication skills; ability to influence senior stakeholders.

• Process Improvement: Skilled in identifying inefficiencies and implementing innovative solutions.

Key Performance Indicators (KPIs)

• Number and quality index of identified digital opportunities.

• Value delivered from deployed solutions.

• Time to opportunity maturation and movement through stage gates.

• Customer satisfaction and engagement index improvements.

• Number of refined initiatives with credible value statements and sponsor alignment.

• Volume and impact of launched digital initiatives.

• Progress and health of the digital initiatives funnel.

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