
Therapeutic Spa Practitioner
6 days ago
Lagos, Lagos, Nigeria
Numero Group
Full time
Key AccountabilitiesThe Spa Therapist will be accountable for delivering high-quality spa services, ensuring a positive guest experience, and contributing to the overall success of Numero Group's spa operations.
Accountability Areas- Guest Experience
- Deliver exceptional guest experiences, meeting or exceeding expectations in terms of service quality and satisfaction.
- Respond promptly to guest feedback, concerns, and suggestions, demonstrating a commitment to continuous improvement.
- Manage spa operations effectively, ensuring efficient use of resources, meeting deadlines, and maintaining high standards of quality.
- Maintain accurate records of treatments and services provided, meeting regulatory requirements as necessary.
- Maintain a professional demeanor at all times, adhering to Numero Group's policies and procedures.
- Contribute to a positive and supportive work environment, promoting teamwork and collaboration among colleagues.