Therapeutic Spa Practitioner

6 days ago


Lagos, Lagos, Nigeria Numero Group Full time
Key Accountabilities

The Spa Therapist will be accountable for delivering high-quality spa services, ensuring a positive guest experience, and contributing to the overall success of Numero Group's spa operations.

Accountability Areas
  1. Guest Experience
  • Deliver exceptional guest experiences, meeting or exceeding expectations in terms of service quality and satisfaction.
  • Respond promptly to guest feedback, concerns, and suggestions, demonstrating a commitment to continuous improvement.
Spa Operations Management
  • Manage spa operations effectively, ensuring efficient use of resources, meeting deadlines, and maintaining high standards of quality.
  • Maintain accurate records of treatments and services provided, meeting regulatory requirements as necessary.
Professional Conduct
  • Maintain a professional demeanor at all times, adhering to Numero Group's policies and procedures.
  • Contribute to a positive and supportive work environment, promoting teamwork and collaboration among colleagues.