Debt Recovery Specialist

3 days ago

Ikeja, Lagos, Nigeria VICTORY EMPOWERMENT CENTRE Full time

We are seeking a results-driven Debt Recovery Specialist to join VICTORY EMPOWERMENT CENTRE. The ideal candidate will be responsible for ensuring proper KYC verification and delivering exceptional customer service.

Key Responsibilities
  • Conduct loan recoveries in a professional and efficient manner.
  • Verify customer information through thorough KYC processes.
  • Provide excellent customer service to ensure customer satisfaction.

This role requires strong communication skills, both verbal and written, as well as the ability to work independently and manage time effectively.

Required Skills:

  • Strong communication skills, both verbal and written.
  • Proven ability to meet and exceed targets.
  • Experience in customer service and relationship management.
  • Knowledge of KYC regulations and loan recovery processes is a plus.

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