Customer Resolution Expert
3 weeks ago
We are seeking a highly skilled Customer Resolution Expert to join our team at Fintrade Solutions Limited. As a key member of our operations, you will play a vital role in ensuring customer satisfaction and resolving any issues that may arise.
About the Role
This is a full-time office-based position, requiring excellent communication and problem-solving skills. You will be responsible for contacting customers to facilitate repayment, handling complaints in a professional manner, reviewing customer feedback, and maintaining accurate call logs.
Key Responsibilities
- Contact customers to arrange repayment
- Handle customer complaints and resolve issues promptly
- Review customer feedback to identify areas for improvement
- Maintain daily call logs to track progress
Requirements
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Strong problem-solving and analytical skills
- Proficiency in using office software applications
What We Offer
- Competitive salary: NGN 150,000 - NGN 200,000 per month (based on experience)
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive work environment
How to Apply
If you are a motivated and results-driven individual looking for a challenging role, please submit your application.
-
Customer Account Resolution Specialist
5 days ago
Abuja, FCT, Nigeria Fintrade Solutions Limited Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Account Resolution Specialist to join our team at Fintrade Solutions Limited. As a key member of our operations, you will play a vital role in ensuring the timely resolution of customer accounts.About the RoleCall and send messages to customers to facilitate repayment to the...
-
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeOverviewITC Worldwide is seeking a highly skilled Strategic Financial Accountant and Business Central Expert to join our team. This role will play a pivotal part in onboarding new customers/projects and managing budgets and recurring billing projects for services and consulting.
-
Customer Service Ambassador
2 months ago
Abuja, FCT, Nigeria KAAPO NIGERIA LIMITED Full timeKey Responsibilities: Listen to customers' concerns and issues, providing empathetic and effective solutions. Resolve customer complaints and answer questions to the best of your ability, maintaining a positive attitude and calm demeanor. Process customer accounts and ensure timely resolution of issues.Why This Role Matters:KAAPO NIGERIA LIMITED values its...
-
Customer Service Ambassador
7 days ago
Abuja, FCT, Nigeria Cassidy Holdings Full timeCassidy Holdings is a dynamic media company that specializes in video production, digital marketing and content creation. Our team of seasoned professionals brings together a wealth of experience in entertainment, technology and lifestyle.As we continue to grow, we're looking for a dedicated Customer Service Ambassador to join our team. The ideal candidate...
-
Senior Customer Support Operations Manager
1 week ago
Abuja, FCT, Nigeria Tespire LLC Full timeCustomer Support Experience Lead at Tespire LLCWe are seeking an experienced Customer Support Experience Lead to oversee and manage our customer support team, ensuring alignment with our goals and values. This is a unique opportunity for a motivated and strategic leader to drive growth, innovation, and excellence in customer support.Job Description:Key...
-
Abuja, FCT, Nigeria Tespire LLC Full timeJob Description: We are seeking a highly motivated Customer Support and Sales Development Professional to join our team at Tespire LLC. In this role, you will be responsible for providing exceptional customer support and contributing to the growth of our sales team. Key Responsibilities: • Respond to customer inquiries and support requests via...
-
Digital Banking Expert
1 month ago
Abuja, FCT, Nigeria Trident Microfinance Bank Full timeJob Title: E-Banking OfficerAbout the Role:We are seeking a skilled E-Banking Officer to join our team at Trident Microfinance Bank. As an E-Banking Officer, you will play a critical role in enhancing customer experience and driving adoption of digital banking channels.Key Responsibilities:Review onboarding documents and implement them on the required...
-
Portfolio Manager
3 weeks ago
Abuja, FCT, Nigeria prosperealty company Full timeAbout the RoleWe are looking for an Investment Expert to join our team and contribute to the growth of our real estate division. This exciting opportunity involves offering insightful investment advice to clients, identifying potential business ventures, and playing a key role in expanding our firm's investment portfolio.Key ResponsibilitiesClient Advisory...
-
Insurance Professional
1 month ago
Abuja, FCT, Nigeria LEADWAY ASSURANCE Full timeAbout Leadway AssuranceWe are seeking an exceptional individual to join our team as an Insurance Advisor. At Leadway Assurance, we value expertise, integrity, and customer satisfaction.About the RoleWe are looking for an Insurance Advisor to provide expert advice to our clients on insurance products and services. The ideal candidate will have a strong...
-
Corporate Travel Specialist
1 month ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeWe are seeking a Corporate Travel Consultant who can expertly coordinate domestic and international corporate travel for our clients. The ideal candidate will have a strong background in managing complex travel arrangements, providing exceptional customer service, and demonstrating attention to detail in a fast-paced environment.Key Responsibilities:Arrange...
-
Field Service Transformation Lead
4 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeAbout the RoleWe are seeking a highly experienced Microsoft Dynamics CRM Senior Associate to join our Digital Customer team at ITC Worldwide. As a key member of our team, you will be responsible for driving field service transformation projects and providing thought leadership to help us differentiate ourselves in the marketplace.Key ResponsibilitiesWork...
-
Abuja, FCT, Nigeria Outsource Global Technologies Limited Full timeWe are seeking a skilled Patient Advocate and Healthcare Operations Coordinator to support our health insurance client by managing interactions between customers and a network of healthcare providers. The role involves facilitating effective communication, processing claims, approvals, and issuing treatment codes, ensuring seamless operations between the...
-
Strategic Travel Operations Manager
3 weeks ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeWe are seeking a highly experienced and skilled Strategic Travel Operations Manager to lead our corporate travel arrangements. The ideal candidate will have a strong background in managing complex travel itineraries, providing exceptional customer service, and demonstrating attention to detail in a fast-paced environment.Key Responsibilities:Arrange and...
-
Business Financial Strategist
5 days ago
Abuja, FCT, Nigeria Tangerine africa Full timeTangerine Africa: A Leading Financial InstitutionJob Title: Business Financial StrategistWe are seeking an experienced Financial Advisor to join our team at Tangerine Africa. As a key member of our financial services department, you will be responsible for providing expert guidance to clients on their financial matters.About the RoleIn this role, you will...
-
Power Platform Solutions Architect
4 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeJob Description:A challenging opportunity has arisen for a Power Platform Solutions Architect to join our team at ITC Worldwide.About the Role:We are seeking an experienced professional to lead the development and implementation of Power Platform solutions, working closely with cross-functional teams to deliver high-quality results.The successful candidate...
-
ITC Worldwide Help Desk Operations Manager
5 days ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeIT Support Leadership OpportunityWe are seeking an experienced IT Support Leader to oversee our help desk operations and ensure seamless technology experiences for our staff. As a key member of our technical team, you will develop and implement efficient workflows, provide innovative solutions, and empower staff to excel in their roles.The ideal candidate...
-
Business Banking Relationship Manager
5 days ago
Abuja, FCT, Nigeria People Capacity Management Full timeCompany OverviewWe are People Capacity Management, a company dedicated to providing exceptional banking services. Our team of experts is committed to delivering high-quality solutions that meet the evolving needs of our clients.SalaryThe estimated salary for this position is $120,000 per year, depending on experience and qualifications.Job DescriptionWe are...
-
Global Education Recruitment Specialist
3 weeks ago
Abuja, FCT, Nigeria Kocia Consulting Limited Full timeWe are Kocia Consulting Limited, an International Education consulting firm dedicated to helping our clients achieve their study abroad dreams. With a proven track record of success in visa application processes, we have established partnerships with top Colleges and Universities worldwide.As a Senior International Student Recruitment & Marketing Officer,...
-
Senior Business Central Application Developer
3 weeks ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeITC Worldwide is seeking a highly skilled Sr. Microsoft Dynamics Business Central Technical Developer to join our team in a remote capacity.The primary focus of this role will be on delivering high-quality solutions for clients using Microsoft Dynamics Business Central, with a strong emphasis on technical development and implementation.About the RoleAnalyze...
-
ITC Worldwide IT Help Desk Team Lead
6 days ago
Abuja, FCT, Nigeria ITC WORLDWIDE Full timeTransformative Leader Sought for ITC Worldwide's IT Help DeskAt ITC Worldwide, we are seeking a visionary IT Help Desk Team Lead to spearhead our technical service and support team. Reporting directly to the Manager of Infrastructure and Operations, this exceptional leader will oversee the entire help desk operation, strategize efficient workflows, and...