Customer Service Representative
2 weeks ago
**Job Title:** Customer Service Representative
Location: Remote
Salary: 130,000
We are seeking a motivated and friendly Customer Service Representative to manage all customer interactions via calls and social media, process sales transactions, and maintain accurate records of client information.
Key Responsibilities:
- Handle all incoming calls and messages on the company's social media platforms.
- Process and accurately record all sales transactions.
- Maintain and track client information in an organized manner.
- Provide excellent customer service and address client inquiries and concerns.
- Collaborate with other team members to improve customer experience.
Qualifications:
- Bachelors degree preferred
- Previous experience in customer service or a similar role is preferred.
- Strong communication skills and a friendly demeanor.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Proficient in using social media and messaging platforms.
- Remote work setup is preferred for easier work-life balance
Qualified candidates should send their resume and a brief cover letter to hiring@mysigma.io indicating the job title.
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