Customer Service Representative

2 weeks ago


Lagos, Lagos, Nigeria Sigma Consulting Group Full time

**Job Title:** Customer Service Representative


Location: Remote


Salary: 130,000


We are seeking a motivated and friendly Customer Service Representative to manage all customer interactions via calls and social media, process sales transactions, and maintain accurate records of client information.


Key Responsibilities:


  • Handle all incoming calls and messages on the company's social media platforms.
  • Process and accurately record all sales transactions.
  • Maintain and track client information in an organized manner.
  • Provide excellent customer service and address client inquiries and concerns.
  • Collaborate with other team members to improve customer experience.

Qualifications:


  • Bachelors degree preferred
  • Previous experience in customer service or a similar role is preferred.
  • Strong communication skills and a friendly demeanor.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Proficient in using social media and messaging platforms.
  • Remote work setup is preferred for easier work-life balance

Qualified candidates should send their resume and a brief cover letter to hiring@mysigma.io indicating the job title.



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