Logistics Operations Manager

1 day ago


Ikeja, Lagos, Nigeria BEST SERVICE RAYA Full time

About the Role

BEST SERVICE RAYA is seeking a highly organized and detail-oriented Logistics Operations Manager to oversee end-to-end order fulfillment processes.

Key Responsibilities

  • Manage order processing, packaging, and delivery confirmation to ensure high payment-on-delivery success rates.
  • C-coordinate inventory returns and quality management across multiple product categories.
  • Maintain accurate inventory records for returns and repairs, and conduct regular audits.
  • Develop and implement quality control processes to ensure efficient storage and retrieval of products.
  • Collaborate with warehouse teams to optimize storage and inventory management systems.
  • Foster strong relationships with delivery partners and courier services to resolve delivery exceptions efficiently.

Requirements

  • Bachelor's degree in a related field.
  • 3+ years' experience in e-commerce order fulfillment or a related field.
  • Strong understanding of inventory management systems and analytical skills.
  • Excellent communication and interpersonal skills.


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