Hospital Receptionist

1 week ago

Abuja, FCT, Nigeria Mozuk Health Group Full time
Company Overview
Mozuk Health Group is a leading healthcare facility dedicated to delivering exceptional medical services to our community. We are committed to providing personalized care and maintaining the highest standards in patient service.

Job Description
As a Front Desk Officer at Mozuk Health Group, you will be the first point of contact for patients and visitors. You will be responsible for creating a welcoming and professional environment, ensuring smooth operations at the front desk, and assisting with administrative tasks to support the hospital's day-to-day activities.

Key Responsibilities:
  • Greet patients and visitors, ensuring they feel welcome and providing assistance as needed.
  • Answer and direct phone calls in a professional and courteous manner.
  • Schedule patient appointments and maintain accurate records.
  • Assist in patient check-in/check-out procedures and ensure all necessary documentation is completed.
  • Manage patient inquiries and provide relevant information regarding services, policies, and procedures.
  • Handle incoming and outgoing correspondence, including mail and email.
  • Maintain cleanliness and organization of the front desk area.
  • Collaborate with other hospital staff to ensure smooth operations and effective patient care delivery.