
Hospitality Support Specialist
9 hours ago
Service Experience Expert
Hospitality Recruitment placement Service (HRPS) is looking for a skilled Service Experience Expert to join our team. The ideal candidate will have a proven track record of providing exceptional customer service and be able to adapt to different personalities.
Main Responsibilities:
- Maintain a professional attitude towards customers at all times.
- Respond promptly to customer inquiries.
- Communicate effectively with customers through various channels.
- Acknowledge and resolve customer complaints.
- Process orders, forms, applications, and requests efficiently.
Requirements:
- Bachelor's degree in Mass Communication or related field.
- At least 3 years of experience in a customer-facing role.
- Strong communication and interpersonal skills.
- Familiarity with CRM systems and practices.
Benefits:
This role offers the opportunity to work in a collaborative environment with a dynamic team. If you are a results-driven individual who is passionate about delivering outstanding customer service, we encourage you to apply.
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