Hospitality Support Specialist

9 hours ago


Ikoyi, Lagos, Nigeria Hospitality Recruitment placement Service (HRPS) Full time

Service Experience Expert

Hospitality Recruitment placement Service (HRPS) is looking for a skilled Service Experience Expert to join our team. The ideal candidate will have a proven track record of providing exceptional customer service and be able to adapt to different personalities.

Main Responsibilities:

  • Maintain a professional attitude towards customers at all times.
  • Respond promptly to customer inquiries.
  • Communicate effectively with customers through various channels.
  • Acknowledge and resolve customer complaints.
  • Process orders, forms, applications, and requests efficiently.

Requirements:

  • Bachelor's degree in Mass Communication or related field.
  • At least 3 years of experience in a customer-facing role.
  • Strong communication and interpersonal skills.
  • Familiarity with CRM systems and practices.

Benefits:

This role offers the opportunity to work in a collaborative environment with a dynamic team. If you are a results-driven individual who is passionate about delivering outstanding customer service, we encourage you to apply.



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