Clinical Support Specialist

Job Title: Medical Secretary

Job Description:

As a Medical Secretary, you will be part of a dynamic team dedicated to delivering exceptional patient care and support. Your responsibilities will include:

• Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered
• Handling case assignments, drafting service plans, reviewing case progress, and determining case closure
• Helping clients achieve wellness and autonomy
• Facilitating multiple care aspects (case coordination, information sharing, etc.)
• Acting as an advocate for clients regarding their clinical status and treatment options
• Developing effective working relations and cooperating with the medical team throughout the entire case management process
• Recording cases information, completing accurately all necessary forms, and producing statistical reports
• Promoting quality and cost-effective interventions and outcomes
• Assessing and addressing motivational and psychosocial issues
• Adhering to professional standards as outlined by protocols, rules, and regulations

Required Skills and Qualifications:

* BSc degree in a related healthcare field
* Experience working with an EMR would be an advantage
* Prior experience as a Medical Secretary or similar administrative role
* Multitasking and organizational skills
* Knowledge of medical coding, medical office procedures, regulations, and medical terminology
* Patience and discretion
* Familiarity with the basics of bookkeeping
* Excellent written and oral communication skills
* Experience working with EHRs, databases, word processing, and spreadsheet software
* Knowledge of how to process insurance claims