Loan Collector Specialist
2 weeks ago
Company: Leesburg Technology Limited
Location: Lagos, Nigeria
Bonus: Performance-based bonus of NGN 200,000 and above.
Overview:
We are seeking a highly motivated and detail-oriented Loan Collector to join our team. The ideal candidate will be responsible for managing accounts, collecting outstanding debts, and ensuring customer satisfaction through effective communication.
Responsibilities:
- Contact customers to collect overdue payments.
- Negotiate payment plans and resolve account discrepancies.
- Maintain accurate records of customer interactions and payments.
- Collaborate with other departments to ensure timely resolution of issues.
- Provide excellent customer service while handling sensitive financial information.
Requirements:
* Previous experience in collections or a related field is preferred.
* Strong communication and negotiation skills.
* Ability to work independently and as part of a team.
* Proficient in Microsoft Office Suite and experience with collection software.
Salary Range: NGN 250,000 - NGN 400,000 per annum.
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