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Quality Assurance Specialist
17 hours ago
Job Description:
We are seeking a highly skilled Quality Assurance Specialist to join our team at BEST SERVICE RAYA. As a key member of our operations, you will be responsible for implementing and maintaining quality assurance protocols and processes. You will ensure compliance with regulatory standards, company policies, and industry best practices.
The ideal candidate will have a strong background in quality assurance and control, with excellent attention to detail, problem-solving skills, and analytical abilities. You will collaborate with cross-functional teams to establish quality requirements and corrective measures.
Your primary responsibilities will include:
- Conducting regular testing, inspection, and monitoring of operations
- Performing root cause analysis on quality of service and developing corrective actions
- Maintaining accurate records of tests, inspections, and statistical data
- Generating reports summarizing quality metrics and trends
- Documenting and analyzing customer complaints and providing insights for improvement
- Leading or participating in continuous improvement initiatives to enhance quality
To succeed in this role, you will need to stay updated with industry best practices and new quality techniques. Strong communication skills, customer orientation, and time management are essential. If you are a motivated and results-driven individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity.
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