Sales Associate

2 days ago

Lekki, Lagos, Nigeria Monat Full time

As a Sales Representative at Monat, you will play a pivotal role in delivering exceptional customer service and driving sales.

Key Responsibilities:
  • Customer Engagement: Welcome customers warmly, assist in selecting apparel, and provide detailed product information to enhance their shopping experience.
  • Sales Achievement: Meet or exceed sales targets by effectively promoting products and upselling complementary items.
  • Merchandising: Maintain an organized and visually appealing store layout, ensuring merchandise is displayed attractively and replenished as needed.
  • Transaction Handling: Process customer purchases, returns, and exchanges accurately using the point-of-sale (POS) system.
  • Product Knowledge: Stay informed about the latest fashion trends and store inventory to provide informed recommendations to customers.
  • Customer Feedback: Address customer inquiries and resolve complaints promptly to ensure satisfaction and foster repeat business.
Qualifications:
  • Experience: Prior experience in retail sales, particularly in fashion or apparel, is advantageous.
  • Skills: Strong interpersonal and communication skills, with a customer-centric approach.
  • Flexibility: Willingness to work flexible hours, including weekends and holidays, as required.

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