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Front Desk Coordinator

2 weeks ago

Lagos, Lagos, Nigeria Work in Nigeria Full time

**Job Description**

We are seeking a highly skilled and experienced Front Desk Coordinator to join our team in Lagos, Nigeria.

The successful candidate will be responsible for providing exceptional customer service to our clients and visitors, responding promptly to their inquiries and concerns. You will also be responsible for performing general office duties such as filing, organizing, and maintaining documents.

In addition, you will assist in scheduling meetings, appointments, and coordinating office calendars. You will also be responsible for managing office supplies and inventory, ordering as needed.

**Key Responsibilities:**

  • Greet and assist visitors, clients, and guests in a friendly and professional manner.
  • Respond to phone calls, emails, and other inquiries promptly and direct them to the appropriate department or person.
  • Perform general office duties such as filing, organizing, and maintaining documents.
  • Assist in scheduling meetings, appointments, and coordinating office calendars.
  • Manage office supplies and inventory, ordering as needed.
  • Address customer inquiries regarding products, services, and brand information.
  • Handle customer complaints or issues in a professional and timely manner.

**Requirements:**

  • Bsc in Business Administration or any related field; additional certifications or training in office administration is a plus.
  • Proven experience as a front desk officer, administrative assistant, or similar role, preferably in the fashion or retail industry.
  • Strong communication and interpersonal skills.
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to work efficiently, manage time effectively, and handle multiple tasks simultaneously.
  • Knowledge of basic office equipment (e.g., phones, printers, fax machines).
  • Professional appearance and demeanor.
  • Familiarity with fashion trends and the industry is a plus.
  • Strong organizational and time management skills.
  • Minimum of 3-4 years of experience.

**Benefits:**

  • A competitive salary package of N150,000 - N180,000 monthly.
  • A comprehensive benefits package that includes health insurance, paid leave, and retirement savings plan.