Loan Application Specialist

5 days ago

Utako, Edo, Nigeria Kreditek Stride Limited Full time

Job Description:

Kreditek Stride Limited seeks a skilled Front Desk Officer to provide exceptional customer service and support our loan application process.

The successful candidate will be responsible for:

  • Responding to customer inquiries via phone and email regarding loan applications, payments, and account details.
  • Greeting customers in person and providing information on loan products and services.
  • Actively listening to customer concerns and identifying potential issues.
  • Effectively communicating loan terms, conditions, and policies to customers.

Qualifications:

  • Bachelor's degree or HND qualification in a relevant field.
  • 1-2 years of working experience in customer-facing roles.
  • Strong verbal and written communication abilities to clearly explain loan terms and address customer concerns.
  • Proven ability to provide exceptional customer service.
  • Ability to maintain accuracy in data entry and record-keeping.

About Us:

Kreditek Stride Limited is a leading financial institution dedicated to providing innovative loan solutions to individuals and businesses. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

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