Brand Ambassador

Job Title: Brand Ambassador

We are seeking a skilled Brand Ambassador to join our team at Blakskill Limited. As a Brand Ambassador, you will be responsible for promoting our financial services products and engaging with prospective clients.

• Sales and Customer Engagement:
  • Seek and engage prospective clients, providing necessary product and service information.
  • Guide customers on using our mobile application and digital products.
  • Actively pursue new sales opportunities through cold calling, networking, and referrals.
  • Update customers on rate changes and promotional offers.
• Customer Support and Documentation:
  • Assist the customer service team with KYC document collection and review.
  • Aid the Collections and Recovery team in engaging defaulting customers.
  • Attend to customers and escalate their complaints for quick resolution.
• Market Intelligence and Compliance:
  • Stay updated on trends in digital financial products and share insights for business improvement.
  • Gather market intelligence to enhance our offerings.
  • Maintain awareness of lending and investment policies, ensuring all sales align with company regulations.
  • Ensure compliance with all applicable regulatory laws and guidelines.
• Performance Management and Reporting:
  • Maintain awareness of personal targets and strive to achieve them.
  • Conduct frequent client engagements to assess satisfaction and recommend improvements.
  • Participate in monthly performance reviews and present achievements.
  Requirements:
  • Bachelor's Degree in Business Administration, Marketing or similar fields.
  • At least 2 years marketing experience in a corporate establishment.
  • Experience in a bank or similar financial institution is an advantage.
  • Excellent interpersonal skills.
  • Good understanding of sales principles and customer service practices.
  • Good knowledge of financial services products and services.
  • Ability to collaborate and function in a team.
  • Goal-oriented with a drive for success.
  • Strong willingness to learn and develop.
  • Good analytical and numerate skills.
  • Ability to multitask and function in a high-pressure environment.
  • Excellent written and verbal communication skills.