Frontline Support Officer

15 hours ago

Utako, Edo, Nigeria Kreditek Stride Limited Full time

We are seeking a highly skilled and experienced Frontline Support Officer to join our team at Kreditek Stride Limited.

In this role, you will be responsible for providing frontline support to our customers through various channels, including phone and email.

You will assist customers with their loan applications, respond to their queries, and provide information on loan products and services.

This position involves active listening to customer concerns and identifying potential issues.

To excel in this role, you must be able to effectively communicate loan terms, conditions, and policies to customers.

We require a Bachelor's degree or HND qualification and 1-2 years of working experience in a related field.

The ideal candidate should have strong verbal and written communication skills, as well as a proven ability to provide exceptional customer service.

We value accuracy in data entry and record-keeping.

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