Front Desk Coordinator

Job Description

A Front Desk Coordinator at the Precious Palm Royal Hotel Limited in Isiohor Village near Uniben Ugbowo, Benin City, plays a vital role in maintaining a positive first impression of our esteemed guests. The primary responsibility of this position is to provide exceptional customer service while ensuring seamless operations.

Key Responsibilities:

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• Welcoming Guests: Greet visitors, clients, and job applicants with warmth and hospitality, making them feel valued and respected.">
• Phone Management: Answer calls promptly, providing accurate information and addressing queries efficiently.">
• Scheduling Appointments: Maintain an appointment book, schedule meetings, and follow up on appointments to ensure punctuality.">
• Paperwork Management: Manage mail, copy documents, scan files, and route correspondence accurately and efficiently.">
• Directing Visitors: Utilize employee and department directories to direct visitors to their desired destinations.">
• Providing Transportation: Arrange for transportation services when necessary, ensuring timely arrivals and departures.">
• Maintaining Security: Assist in maintaining security protocols and standards.">
• Cleanliness and Organization: Ensure the reception area remains clean and organized, reflecting positively on our hotel's image.">
• Clerical Tasks: Perform various clerical duties such as filing, organizing documents, and maintaining accurate records.">

Desirable Skills and Qualities:

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• Communication: Excellent communication skills are essential for building strong relationships with guests, colleagues, and partners.">
• Multitasking: Ability to prioritize tasks effectively, managing multiple responsibilities simultaneously.">
• Prioritizing: Strong prioritization skills to ensure efficient task completion and meet deadlines.">
• Organization: Organizational skills to maintain accurate records, manage paperwork, and ensure seamless operations.">
• Technical Skills: Proficiency in using office software, equipment, and technology to perform administrative tasks.">
• Interpersonal Skills: Ability to build rapport with guests, colleagues, and partners, fostering a positive work environment.">
• Initiative and Problem-Solving: Demonstrate initiative in resolving issues and finding creative solutions to problems.">
• Dependability: High level of dependability and reliability in completing tasks and meeting expectations.">

Estimated Salary: ₦400,000 - ₦600,000 per annum.

About Our Company:

The Precious Palm Royal Hotel Limited is a prestigious hotel located in Isiohor Village near Uniben Ugbowo, Benin City. We pride ourselves on delivering exceptional customer service, ensuring our guests have an unforgettable experience.

We Offer:

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• Competitive Salary: Attractive compensation package that reflects your hard work and dedication.">
• Opportunities for Growth: Career advancement opportunities to help you grow professionally and personally.">
• Positive Work Environment: A supportive and inclusive work environment that fosters collaboration and teamwork.">
• Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.">

If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we invite you to apply for this exciting opportunity.