Service Ambassador

The Service Ambassador is responsible for creating a welcoming atmosphere, providing excellent customer service, and ensuring the smooth delivery of food and beverage services to guests.

• Greet guests with a warm and friendly demeanor, provide menus, and introduce daily specials.
• Offer personalized service, answering guests' inquiries, and assisting with dietary restrictions and preferences.
• Address any guest complaints or issues swiftly and courteously, ensuring a positive experience.
• Accurately take and relay orders to kitchen staff and bartenders.
• Serve food and beverages promptly, ensuring correct orders and presentation standards.
• Provide recommendations to guests on menu items, specials, and beverages, focusing on customer satisfaction.
• Set up tables, clean dining areas, and maintain overall cleanliness in the restaurant.
• Collaborate with other team members to ensure efficient service and a well-maintained environment.
• Adhere to company policies regarding uniform, punctuality, and conduct.