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Front Desk Service Agent

2 weeks ago

Lagos, Lagos, Nigeria Work in Nigeria Full time
Company Overview:

We are seeking an experienced Front Desk Service Agent to join our team in Victoria Island. As a key member of our support staff, you will be responsible for providing exceptional customer service, managing office operations, and maintaining a positive and productive work environment.

About the Role:
- Provide warm and welcoming service to visitors and clients
- Manage phone calls, emails, and correspondence on behalf of the team
- Ensure the front desk area remains clean, organized, and well-equipped
- Process and distribute mail, packages, and other deliveries
- Coordinate travel arrangements and scheduling as needed
- Assist with event planning and logistics
- Develop and maintain knowledge of company policies and procedures

Skills and Qualifications:
- 2+ years of experience in a similar role
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office applications
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Customer service orientation and adaptability