Dry Cleaning and Laundry Staff

6 hours ago


Ikeja, Lagos, Nigeria Embassy Dry-Cleaning & Laundry Services Ltd Full time

**Overview:**

At Embassy Dry-Cleaning & Laundry Services Ltd, we understand the importance of providing high-quality dry cleaning and laundry services to our clients. We are committed to delivering exceptional results and exceeding our customers' expectations.

**Job Role:**

We are seeking a highly motivated and customer-focused Customer Service Officer to join our team. In this role, you will be responsible for providing excellent customer service, handling customer inquiries and complaints, and maintaining accurate records of orders and deliveries.

**Key Accountabilities:**

  • Provide exceptional customer service and support to our clients.
  • Handle customer inquiries and complaints in a professional and timely manner.
  • Maintain accurate records of orders and deliveries.
  • Collaborate with the operations team to ensure timely and quality service delivery.
  • Upsell additional services and products to our customers.

**Requirements:**

  • OND/HND or equivalent in a relevant field.
  • Experience in customer service or a similar role (laundry industry preferred).
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under pressure.
  • Professional appearance and demeanor.
  • Microsoft Office application skills.
  • Easy access to Festac, Okota, Magodo, Victoria Island, Ikoyi, Surulere.
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