Restaurant Operations Director

5 days ago


Lagos, Lagos, Nigeria Emaros Global Resources Limited Full time
Restaurant Manager Job Summary

We are seeking a seasoned Restaurant Manager to lead and oversee daily operations at our Restaurant. The ideal candidate will have strong leadership skills, a passion for hospitality, and a dedication to delivering exceptional customer experiences.

Main Responsibilities:
  • Operations Management: Oversee day-to-day operations, ensuring smooth functioning of the restaurant and compliance with health, safety, and food regulations.
  • Staff Management: Recruit, train, and supervise restaurant staff, ensuring a motivated, well-organized team. Conduct regular performance evaluations and handle scheduling.
  • Customer Service: Ensure excellent customer service is consistently delivered. Handle customer complaints and feedback with professionalism and promptness.
  • Financial Management: Manage the restaurant's budget, monitor inventory, control costs (labor, food, and beverages), and maximize profitability.
  • Menu Management: Collaborate with the kitchen team to develop and update the menu, ensuring quality and variety while maintaining food cost goals.
  • Health and Safety Compliance: Ensure that the restaurant adheres to food safety regulations and maintains a clean, sanitary environment at all times.
  • Marketing and Promotions: Work with the marketing team to develop strategies to attract new customers, including promotions, special events, and social media campaigns.
  • Supplier Relations: Manage relationships with vendors and suppliers, ensuring timely delivery of quality products.
Requirements:
  • A proven track record as a Restaurant Manager or in a similar leadership role in the hospitality industry.
  • Strong knowledge of restaurant management software (POS systems).
  • Excellent leadership, communication, and organizational skills.
  • The ability to work in a fast-paced environment and handle high-pressure situations.
  • Financial acumen, with experience managing budgets and controlling costs.
  • Strong customer service focus and problem-solving skills.
  • Knowledge of health and safety regulations in the food industry.
  • A Bachelor's degree in hospitality management, business administration, or a related field (preferred but not required). A minimum of [2] years of experience in restaurant management or a related role.
Benefits:
  • A competitive salary ($65,000 per year).
  • Performance-based bonuses.
  • Health and dental insurance.
  • Paid time off.
  • Career growth opportunities.

Our ideal candidate is passionate about the restaurant industry and possesses strong leadership qualities.



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