Customer Service Specialist

11 hours ago


Victoria Island, Nigeria Hospitality Recruitment placement Service (HRPS) Full time
About the Role

We are looking for a highly motivated Customer Service Specialist to join our Hospitality Recruitment Placement Service (HRPS) team. In this role, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  1. Foster strong relationships with customers, ensuring their needs are met through excellent sales service
  2. Maintain a well-stocked store and adhere to visual merchandising standards, creating an inviting atmosphere for customers
  3. Analyze customer behavior and preferences to recommend relevant products, resulting in increased sales and customer satisfaction
  4. Manage point-of-sale processes efficiently, maintaining accuracy and attention to detail
  5. Participate in receiving new shipments and stay informed about product features and benefits
  6. Communicate effectively with colleagues and management, promoting a positive and supportive work environment
Requirements
  • O.N.D in marketing or any related field
  • 2yrs proven working experience in retail sales
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team


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