Solar Energy Customer Retention Specialist

24 hours ago


Benin City, Edo, Nigeria Lumos Nigeria Full time

Key Responsibilities:

  • Analyze community portfolio and repayment trends to develop daily, weekly, and monthly collection strategies.
  • Track repayments and provide weekly updates to the Line Manager on field interventions and customer insights.
  • Collaborate with Territory Sales Managers (TSMs) and Last-Mile Collection Partners (LCPs) to repossess products from delinquent customers when necessary.


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