IT Quality Assurance Expert

2 days ago


Lagos, Lagos, Nigeria HRD solutions Full time

**Job Overview**

The role of the IT Quality Assurance Officer at HRD Solutions is pivotal in ensuring the quality, reliability, and security of our IT systems and applications.

This position involves testing software, identifying defects, ensuring compliance with industry standards, and improving the overall quality of IT solutions to enhance user experience and operational efficiency.

Key Responsibilities

  • Develop and implement quality assurance frameworks, policies, and best practices for IT systems.
  • Conduct functional, regression, and performance testing for software applications and banking platforms.
  • Identify, document, and track software defects, ensuring timely resolution by the development team.
  • Ensure compliance with IT security, regulatory, and banking industry standards.
  • Work closely with developers, system administrators, and business teams to enhance system reliability.
  • Automate testing processes using modern tools to improve efficiency and accuracy.
  • Monitor IT system performance and suggest improvements to enhance user experience.
  • Provide training on quality assurance best practices to IT teams.

Performance Indicators

  • Reduction in software defects and system downtimes.
  • Speed and accuracy of defect detection and resolution.
  • Compliance with security and regulatory standards.
  • Efficiency of testing processes and automation adoption.
  • User satisfaction with IT system performance.

Qualifications and Requirements

To be successful in this role, you will need a Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. Membership in relevant professional bodies such as the Nigeria Computer Society (NCS) is an advantage. Certifications in software quality assurance and testing (e.g., ISTQB, CSTE, CSQA, ITIL) are preferred.

At least 3 years of experience in IT quality assurance, software testing, or system auditing, preferably within the banking sector. You will also need a strong understanding of software testing methodologies and tools (e.g., Selenium, JIRA, TestRail), experience with automation testing and performance monitoring tools, and knowledge of cybersecurity and regulatory compliance in banking IT systems.

Skills and Competencies

  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.

Benefits

We offer competitive salary and benefits, opportunities for professional development and growth, and a supportive and collaborative work environment.



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