Healthcare Operations Manager

3 hours ago


Lekki, Lagos, Nigeria CareOne Clinics Full time

**Job Description**

 

  • Overview:
    • CareOne Clinics is a healthcare organization dedicated to providing high-quality patient care.

 

Responsibilities:

  • Oversee day-to-day clinic operations, including administrative tasks and staff supervision.
  • Ensure quality patient care by implementing hospital policies and procedures.
  • Manage business development strategies to achieve clinic goals.
  • Supervise clinical staff members, ensuring timely registration, financial counseling, and data processing.
  • Promote excellent customer service and address patient complaints/grievances.
  • Monitor productivity and receivables, as well as new enrollments and member retention.
  • Maintain accurate and timely medical records, including telephone encounters and reports from outside facilities.
  • Support the development and implementation of special clinic projects.
  • Recruit, train, and motivate staff, maintaining positive working relationships.
  • Assist in the coordination of community events and information with the Marketing team.

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