Laundry Services Representative

14 hours ago


Ikeja, Lagos, Nigeria Embassy Dry-Cleaning & Laundry Services Ltd Full time

**About Us:**

Embassy Dry-Cleaning & Laundry Services Ltd is a reputable company that provides high-quality dry cleaning and laundry services to individuals and businesses. We are committed to delivering exceptional results and exceeding our customers' expectations.

**Job Summary:**

We are seeking a skilled and experienced Customer Service Officer to join our team. The successful candidate will be responsible for providing excellent customer service, handling customer inquiries and complaints, and maintaining accurate records of orders and deliveries.

**Key Responsibilities:**

  • Deliver exceptional customer service and support to our clients.
  • Handle customer inquiries and complaints in a professional and timely manner.
  • Maintain accurate records of orders and deliveries.
  • Collaborate with the operations team to ensure timely and quality service delivery.
  • Upsell additional services and products to our customers.

**Requirements:**

  • OND/HND or equivalent in a relevant field.
  • At least 2 years of experience in customer service or a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under pressure.
  • Professional appearance and demeanor.
  • Familiarity with Microsoft Office applications.

**Location:** Festac, Okota, Magodo, Victoria Island, Ikoyi, Surulere.



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