Immigration Case Coordinator

Key Responsibilities
Kisha Immigration seeks a skilled Immigration Case Coordinator to support legal and immigration processes, ensuring compliance with immigration regulations and delivering exceptional client service. The successful candidate will serve as the primary point of contact for clients, addressing inquiries and providing information on immigration procedures. They will maintain professional and empathetic communication with clients throughout the application process.

The Immigration Case Coordinator will assist in preparing and reviewing visa applications, ensuring accuracy and completeness. They will verify supporting documents, including marriage certificates, financial records, and proof of relationships. The ideal candidate will have strong knowledge of immigration laws and case management systems, excellent communication and interpersonal skills, and the ability to handle confidential information with discretion and professionalism.

Responsibilities
1. Client Support and Communication
* Serve as the primary point of contact for clients, addressing inquiries and providing information on immigration procedures.
* Maintain professional and empathetic communication with clients throughout the application process.
2. Immigration Documentation and Case Processing
* Assist in preparing and reviewing visa applications, ensuring accuracy and completeness.
* Verify supporting documents, including marriage certificates, financial records, and proof of relationships.
* Ensure compliance with immigration laws and update documentation as per regulatory changes.
* Draft and review submission letters and Statements of Purpose (SOPs) to support client applications.
3. Compliance and Legal Support
* Research and stay updated on immigration policies, work permit renewals, and visa requirements.
* Assist with preparing legal documents such as affidavits, appeals, and case summaries.
* Ensure compliance with immigration laws and industry regulations.
* Maintain strict confidentiality and ethical standards when handling sensitive client information.
4. Case Management and Follow-ups
* Monitor ongoing cases, follow up with clients, and update them on application progress.
* Identify potential challenges in client applications and provide proactive solutions.
* Oversee the smooth day-to-day operations and ensure effective communication within the team.

Qualifications
* Bachelor's degree in Law, Immigration Studies, Business Administration, or a related field (preferred).
* At least 2 years of legal practice experience, post Bar.
* Prior experience in immigration consultancy, legal support, or client services.
* Strong knowledge of immigration laws and case management systems.
* Excellent communication and interpersonal skills.
* High level of attention to detail and organizational skills.
* Ability to handle confidential information with discretion and professionalism.
* Proficiency in using legal research databases and document management software.
* Ability to multitask and manage deadlines effectively.

What We Offer
Kisha Immigration offers a competitive salary, health and well-being benefits, and opportunities for employee growth and recognition. We value creativity, innovation, and collaboration, and we are dedicated to positively impacting individuals, empowering them to achieve their dreams, and delivering exceptional services worldwide.

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