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Administrative Service Professional

3 weeks ago

Lagos, Lagos, Nigeria Work in Nigeria Full time

Job Title: Administrative Service Professional

About the Role

We are seeking a highly skilled and experienced Administrative Service Professional to join our team. As an essential member of our organization, you will play a key role in ensuring the smooth operation of our administrative functions.

Key Responsibilities:
  • Identify and assess customer needs to achieve satisfaction through effective communication and relationship-building skills.
  • Build sustainable relationships with customer accounts by providing exceptional service and support.
  • Work independently with minimal supervision to handle administrative tasks efficiently.
  • Maintain accurate records of customer interactions, process customer accounts, and file documents securely.
  • Foster open communication channels by following established procedures and policies.
Requirements:
  • Proven experience as an Administrative Assistant or Customer Service Representative.
  • Working knowledge of office management systems and procedures.
  • Proficiency in MS Office (MS Excel and MS PowerPoint).
  • Minimum of 2 years' proven work experience.
  • Strong phone contact handling skills and active listening abilities.
Benefits:
  • A competitive salary range of 150,000-180,000 Naira per month.
  • The opportunity to work in a dynamic environment with a growing organization.