Front Desk Officer
2 days ago
Job Description:
As a key member of our team at BLAKSKILL LIMITED, the Front Desk & Admin Officer plays a vital role in providing exceptional customer service and administrative support. This includes ensuring the reception area operates efficiently while representing the organization professionally to all visitors and clients.
Key Responsibilities:
- Greet and welcome guests, clients, and customers as they arrive.
- Handle inquiries, provide information, and answer visitor questions professionally.
- Manage phone and communication effectively, including answering incoming calls, directing them to appropriate departments, and taking messages when required.
- Schedule and confirm appointments and manage meeting room bookings.
- Maintain organized calendars for meetings and events.
- Assist in general administrative tasks, including data entry, filing, and document preparation.
- Ensure timely and accurate handling of all admin-related duties.
- Monitor visitor access, issue visitor badges, and enforce security protocols.
- Maintain accurate records of visitor logs, appointments, and administrative activities.
Required Qualifications & Experience:
- Bachelor's Degree in Management Science or any relevant field.
- Minimum of 2 years of proven experience in a related role.
- Experience in the solar industry and customer support will be an added advantage.
- Strong verbal and written communication abilities.
- Friendly and approachable demeanor with a focus on helping others.
- Ability to handle multiple tasks without compromising on quality.
- Effective time management and orderliness.
- Proficiency in office software, including Microsoft Office, email, and scheduling tools.
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