Customer Experience Representative

6 hours ago


Lagos, Lagos, Nigeria Main Service Logistics Full time
Main Service Logistics is looking for an organized and customer-focused Retail Transaction Coordinator who can manage customer transactions efficiently. Below are the job details.

About the Role:
This role involves managing customer transactions accurately and professionally, resolving complaints, collecting payments, maintaining accurate records, and ensuring proper handling of cash.

Key Responsibilities:
- Process customer transactions using a cash register,
- Provide assistance to customers, resolve complaints, and share relevant information,
- Collect cash or credit payments from customers and issue receipts,
- Maintain accurate records of cash and credit transactions,
- Ensure correct handling and reconciliation of cash at the end of each shift.

Qualifications:
- Must possess excellent computer skills,
- Should have demonstrated speed and accuracy in transaction handling,
- Must have completed National Youth Service Corps program,

Work Location:
- Candidates for Abuja Branch should reside in Central Area, Garki, Wuse, Maitama, or Jabi,
- For Island Branch, candidates should live in Balogun Lagos Island, Amuwo Odofin, Festac, Ago Palace Way, or Surulere.

If you have what it takes to deliver excellent customer service and meet the requirements, we would love to hear from you.

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