Key Account Manager – Oil

Location:
 Port Harcourt, Nigeria

Role Purpose

The Key Account Manager is responsible for leading and developing the Oil and Gas South sales and business development team while driving revenue growth through strategic client relationships and team performance optimization. This role combines hands-on key account management with team leadership to ensure the achievement of sales targets and business development objectives.

Key Duties & Responsibilities

Sales & Business Development

• Drive regional sales strategy and execution.
• Manage key strategic accounts and support team members in complex sales situations.
• Establish, manage, and maintain strategic client relationships at senior levels.
• Develop and implement territory business plans to achieve revenue targets.
• Monitor market trends and the competitive landscape to identify new opportunities.
• Lead major contract negotiations and strategic partnership discussions.

Leadership & Team Management

• Lead, mentor, and develop a team of sales and business development executives to achieve individual and team targets.
• Set clear performance expectations and conduct regular performance reviews for team members.
• Coach and train team members on sales techniques, customer relationship management, and industry knowledge.
• Organize and lead regular team meetings to discuss pipeline, opportunities, and strategic approaches.
• Create and implement sales strategies that maximize team effectiveness and market coverage.
• Ensure proper territory and account allocation among team members.
• Facilitate collaboration between team members and other departments.
• Develop and maintain a high-performance sales culture focused on customer success.

Operational Excellence

• Ensure accurate forecasting and pipeline management.
• Monitor and optimize the team's use of the CRM system.
• Collaborate with other sales teams to share best practices.
• Provide regular reporting on team performance to the Sales Director.
• Ensure compliance with company policies and procedures.
• Manage team sales budgets and resources.

Client Management

• Oversee key account planning and relationship management strategies.
• Review and approve major proposals and presentations.
• Lead the resolution of high-level customer issues.
• Ensure customer satisfaction and retention across the region.

Business Development

• Identify and develop new business opportunities in the region.
• Lead strategic initiatives for market expansion.
• Develop and maintain relationships with industry stakeholders.
• Drive prequalification processes with new and existing customers.

Education & Work Experience

• Bachelor's degree in Business, Engineering, or a related field.
• Minimum of 7 years' sales experience in the Oil & Gas industry, with at least 3 years in a leadership role.
• Proven track record of leading and developing high-performing sales teams.
• Extensive knowledge of Oil & Gas industry services and solutions.
• Strong understanding of southern region market dynamics.
• Experience with CRM systems and sales management tools.
• Demonstrated success in achieving and exceeding sales targets.
• History of successful key account management at senior levels.

Competency & Skill Requirements

• Strong leadership and team development capabilities.
• Strategic thinking and strong business acumen.
• Excellence in relationship building and professional networking.
• Advanced negotiation and presentation skills.
• Excellent project and people management abilities.
• Strong analytical and problem-solving skills.
• Outstanding written and verbal communication skills.
• Ability to influence and engage stakeholders at all organizational levels.

Key Performance Indicators (KPIs)

• Achievement of regional revenue and profit margin targets.
• Team performance and development metrics.
• Market share growth.
• Customer satisfaction and retention rates.
• New business development success rate.
• Team member retention and development.
• Sales pipeline quality and conversion rates.
• Compliance with QHSSE standards.
• Strategic account growth metrics.
• Team productivity and efficiency measures.