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Hotel General Supervisor

29 minutes ago

Lagos, Lagos, Nigeria House 32 suites Full time

We are seeking a mature, responsible, and experienced General Hotel Supervisor to oversee the daily operations of our hotel and ensure excellent service delivery across all departments. The ideal candidate must have a minimum of 5 years' proven experience working in a hotel environment and must be 45 years of age and above. This role requires strong leadership, sound judgment, and a deep understanding of hotel operations.

Key Responsibilities

  • Supervise and coordinate daily hotel operations across all departments
  • Ensure high standards of guest service, cleanliness, and professionalism
  • Monitor staff performance, attendance, and discipline
  • Handle guest complaints and resolve issues promptly and professionally
  • Ensure compliance with hotel policies, procedures, and safety standards
  • Coordinate duty rosters and oversee shift activities
  • Support management in staff supervision, training, and evaluation
  • Ensure proper use and maintenance of hotel facilities and equipment
  • Prepare daily operational reports and submit to management

Job Type: Full-time

Application Question(s):

  • Are you Above 44years

Experience:

  • General Hotel Supervisor: 5 years (Required)

Location:

  • Lagos (Required)