IT Specialist
3 days ago
Job Objective:We are seeking anInformation Technology Specialist responsible for ensuring the efficientoperation, maintenance, and procurement of office infrastructure, whileproviding reliable technical support across the organization's IT systems andnetworks.Duties andResponsibilities:Ø Maintaincomputers, servers, and networking devices to ensure optimal performance.Ø Providetimely technical support and respond to inquiries regarding PC systems,software, and hardware issues.Ø Trainstaff on standard software applications and demonstrate advanced features andusage techniques.Ø Install,configure, and troubleshoot PC/server hardware, operating systems, and softwareupgrades.Ø Manage andoptimize network configurations, interfaces, and internet connections.Ø Diagnoseand resolve network cable, hardware, and configuration issues.Ø CoordinateIT -related projects including system installations, upgrades, and enhancements.Ø Conductneeds assessments, research and evaluate hardware and software solutions.Ø Maintainand monitor the IT budget to ensure cost efficiency.Ø Advisemanagement on all IT and information system -related issues.Ø Act asadministrator for all web applications and software, including:Official websiteMicrosoft Office SuiteEmail ServerZoho RecruitZoomØ Stayupdated on emerging trends and technologies in the information systems and ITindustry.Ø Performother duties as assigned by management. RequirementsJob Requirements:v Bachelor's degree in computer science, ComputerEngineering, Information Management Systems, or a related field.v Minimum of 2 years' experience as a SystemSpecialist or in a similar IT support role.v Strong understanding of computer hardware,software, and networking systems.v Proficiency in troubleshooting, systeminstallation, and maintenance of IT infrastructure.v Hands -on experience with Microsoft Office Suite,email servers, and cloud -based applications.v Knowledge of data protection regulations andcybersecurity best practices.v Ability to manage multiple IT projects and meetdeadlines effectively.v Excellent communication, analytical, andproblem -solving skills.v Strong attention to detail and commitment todelivering high -quality technical support. Skills andAbilities:Excellent troubleshooting and analytical skills.Strong communication skills (written and verbal) with customer -oriented focus.High accuracy and attention to detail.Excellent time management and organizational skills.Collaborative and supportive work approach.Strong problem -solving and reasoning ability.Ability to manage multiple priorities effectively.Strong understanding of computer hardware, software, and networking systems.Proficiency in Microsoft Office Suite and other productivity applications. Benefits