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Operations Analyst

2 weeks ago

Lekki, Lagos, Nigeria Farmz2U Full time

Salary Band 

NGN 150,000 gross monthly

Location 

Lagos, Nigeria 

Work type and  duration 

Hybrid, Full-Time 

We are looking for a sharp, organized, and fact-focused Operations Analyst to join our team. The Operations Team is the engine of our agricultural supply chain, and your job is to make sure that engine runs without failure.

This role is for someone who loves numbers, structure, and solving problems. You will not just follow instructions; you will look at how we work and find ways to make it better. You will combine careful execution with a desire to use technology and data to help us grow.

Reporting to the Senior Operations Associate or VP of Operations, you will work with field teams and engineers to build a supply chain that delivers real value to Nigerian farmers and buyers.


Key Duties and Responsibilities 

Your core duties revolve around driving maximum sales velocity and generating new revenue streams: 

Operational Analysis and Process Improvement

  • Identify Bottlenecks: Actively look for manual tasks, repeated errors, or slow points in our daily work (such as data entry, reporting, or supplier follow-ups). You must spot these issues before they become big problems.

  • Digitize Workflows: Take the lead in removing manual steps. You will design and build digital workflows using low-code tools (like Zapier or ) to speed up our work and stop human mistakes.

  • System Documentation: Create clear, written guides and standard operating procedures (SOPs) for every new process you build. You must ensure that our systems are ready for growth and can be understood by any new team member.

Data Collection and Reporting 

  • Track Performance: Manage the daily and weekly tracking of our Key Performance Indicators (KPIs). You will be responsible for knowing exactly how the operations team is performing against its targets.

  • Dashboard Management: Use Excel to build and maintain dashboards that show sales volume, logistics costs, and supplier performance. You will turn raw numbers into clear charts that the leadership team can understand quickly.

  • Feedback Loops: Collect feedback from our field agents and customers. Organize this information to find patterns, then present these facts to the Product and Engineering teams so they can build better tools for us.

Market Intelligence and Research 

  • Detailed Research: Conduct deep research on market prices, competitor activities, and new agricultural regulations. You will provide the facts we need to make good decisions.

  • Cost Analysis: Regularly review our operational costs (transport, storage, procurement) and suggest specific ways to reduce spending without losing quality.


Knowledge, Experience and Qualifications Required 

Educational Background 

  • A Bachelor's degree in Business Management, Economics, Supply Chain, Engineering, Statistics, or a related field that requires strong analytical thinking.

Experience 

  • 1–3 years of professional experience in a role that required analysis, project support, or operations management.

  • Experience working in a fast-moving environment (such as logistics, agriculture, or a startup) is preferred.

  • Experience working with organizations where social or economic impact was a primary goal is a plus.

Competencies 

  • Excel Proficiency: You must be very comfortable with Microsoft Excel. You should know how to use Pivot Tables, VLOOKUP, and logical formulas to organize large amounts of data.

  • Technical Curiosity: You should have a genuine interest in using technology to solve problems. If you have used tools like Zapier, , or have basic coding knowledge, that is a major advantage.

  • Clear Communication: You must be able to explain complex data in simple terms. Your written reports should be free of errors and easy to read.

  • Self-Direction: You must be able to work without constant monitoring. We need someone who defines their own daily goals to meet the company's weekly targets.

  • Attention to Detail: Your work must be precise. Whether you are entering data or researching a competitor, you check your work to ensure it is correct.