Business Operations Manager

4 days ago

Lagos, Lagos, Nigeria Feegor Incorporation Full time

Job Summary

Feegor is seeking a highly driven and experienced Business Operations Manager to lead and optimize our day-to-day business operations. This role is critical to ensuring operational excellence, driving process efficiency, and managing cross-functional teams to consistently meet performance and revenue targets. As a member of the leadership team, you will play a key role in shaping organizational strategy, execution, and sustainable growth.

Key Responsibilities

  • Oversee daily operational activities and ensure seamless end-to-end execution across all functions.
  • Lead and manage Sales, Customer Service, and Fulfillment Support teams to drive revenue growth, customer satisfaction, and operational efficiency.
  • Design, implement, and continuously improve operational processes to enhance efficiency, productivity, and service quality.
  • Work closely with the leadership team to develop and execute strategic initiatives aligned with Feegor's business goals.
  • Track, analyze, and report on operational data and performance metrics to enable data-driven decision-making.
  • Identify operational risks and implement proactive mitigation strategies to ensure business continuity.
  • Lead, mentor, and manage teams to achieve operational and revenue targets while sustaining high performance.
  • Ensure compliance with internal policies, procedures, and applicable regulatory requirements.

Qualifications & Requirements

  • Proven experience managing operations in e-commerce, retail, marketplace, or a related industry.
  • Strong leadership, communication, and problem-solving skills.
  • Demonstrated ability to manage and motivate diverse, cross-functional teams.
  • High proficiency in data analysis, reporting tools, and operational technology.
  • Excellent organizational, time management, and multitasking abilities.
  • Self-driven, result-oriented, adaptable, and able to thrive in a fast-paced, growth-oriented environment.
  • Bachelor's degree in Business Management, Operations Management, or a related field is required.

Work Mode

Full-Time, Onsite

What We Offer

  • Opportunity to play a strategic leadership role in a fast-growing marketplace.
  • Performance-driven culture built on discipline, ownership, and excellence.
  • Competitive compensation and clear career growth opportunities.

How to Apply

Interested candidates should send their CVs to using "Business Operations Manager" as the subject of the email.

Only shortlisted candidates will be contacted.

Job Type: Full-time

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