IT Site Operations Manager

2 days ago

Lagos, Lagos, Nigeria Seven Up Bottling Full time ₦1,500,000 - ₦3,000,000 per year

JOB TITLE: IT Site Operations Manager

JOB LOCATION: Ijora, Lagos



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JOB DETAILS:

  • An IT Site Engineer is responsible for maintaining and supporting the IT infrastructure and services at a specific location or site.
  • This role involves a wide range of tasks, including troubleshooting hardware and software issues, managing local network configurations, ensuring data security, and providing end-user support.

Main Responsibilities
IT Operations Management (ITOP):

  • Oversee the daily operations of IT services and infrastructure at the site, ensuring high availability, performance, and reliability of IT systems.
  • Implement best practices for IT operations, adhering to ITIL or similar frameworks for effective service management.

Service Level Management (SLMO):

  • Monitor and report on the performance of IT services against agreed service levels and performance metrics.
  • Work with IT service providers and internal teams to ensure that IT services meet or exceed agreed-upon standards.

Incident and Problem Management (USUP, PBMG):

  • Ensure rapid response and resolution of IT incidents, minimizing impact on business operations.
  • Lead the identification and resolution of underlying problems to prevent recurrence of incidents.

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Systems Engineering or a related field. A Master's degree in a relevant field is advantageous. with a proven track record in managing IT services and infrastructure.
  • Proven Experience in FMCG business.
  • Professional Certifications in IT service management, such as ITIL Foundation or higher, indicating a strong understanding of IT operations best practices.
  • Certifications in Project Management (e.g., PMP, PRINCE2) can be beneficial, showcasing skills in managing IT projects.
  • Technical Certifications relevant to the organization's IT infrastructure (e.g., Microsoft, Cisco, VMware) demonstrate hands-on skills and knowledge in specific technologies.

HOW TO APPLY
To apply for the ongoing Seven-Up  job opening, visit the job APPLICATION PORTAL to submit your application


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