Customer Care Officer

19 hours ago

Benin City, Edo, Nigeria Inter-Arc Consultants Limited Full time $960,000 - $1,152,000 per year
  • Customer Support: Respond to customer inquiries, resolve issues, and provide solutions via phone, email, or chat.
  • Issue Resolution: Handle customer complaints, escalate issues when needed, and ensure timely resolution.
  • Product Knowledge: Stay updated on products/services, policies, and procedures to provide accurate info.
  • Feedback Collection: Gather customer feedback, identify trends, and suggest improvements.
  • Reporting: Provide regular reports on customer interactions, satisfaction levels, and areas for improvement.

Job Type: Full-time

Pay: ₦80,000.00 per month

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