Customer Support Representative

3 days ago

Lekki II Lagos Nigeria Univacity Full time ₦3,000,000 - ₦6,000,000 per year

We're seeking a Customer Support Representative to assist students and other users with inquiries related to our educational services, including program applications, tour bookings, scholarship searches, and more. The ideal candidate will provide exceptional support by promptly responding to inquiries through our online channels and guiding users through platform functionalities. Additionally, knowledge of travel processes and visa requirements is essential to support students effectively, as many of them will be exploring international educational opportunities. ​ResponsibilitiesRespond promptly to customer inquiries through our online support channels (email, chat, and social media).Assist students in navigating the platform to apply for programs, book educational tours, and use other services.Provide accurate and detailed information about application processes, tour bookings, scholarships, accommodation, and visa assistance.Offer knowledgeable advice regarding travel processes and documentation requirements for students planning to study abroad.Troubleshoot common issues and provide effective solutions, ensuring a smooth user experience.Escalate complex queries to the appropriate department as necessary.Track and report user feedback to help us continuously improve our services.Stay up -to -date on educational and travel policies to provide relevant and accurate assistance. ​RequirementsPrior experience in customer support, preferably within the education or travel industry.Familiarity with educational admissions processes and general knowledge of international travel requirements.Excellent verbal and written communication skills in English.Strong problem -solving abilities with a customer -first mindset.Ability to multitask and handle a high volume of inquiries efficiently.Basic knowledge of CRM and support software is a plus.Proactive attitude and a willingness to learn about all Univacity services.

  • Customer Support Representative

    5 days ago

    Lagos, Lagos, Nigeria Chowdeck Full time ₦1,500,000 - ₦3,000,000 per year

    Chowdeck is an on-demand delivery service for Africa. We help vendors deliver food, medicine, groceries and packages seamlessly while also providing customers with a platform to order from their favourite vendors. At Chowdeck, we deeply value growth, excellence, speed, and empathy. Our team is a tight-knit team of creative problem solvers who are smart, kind...

  • Customer Service Representative

    24 hours ago

    Lekki, Lagos, Nigeria tech company Full time ₦1,800,000 - ₦5,400,000 per year

    We're hiring Customer Service Representative (Onsite)Salary: ₦150,000/monthWe're looking for a smart, patient, and detail-oriented Customer Service Rep to handle customer inquiries, provide support, and ensure a smooth customer experience.Requirements:• Strong communication and interpersonal skills• Excellent at calculations and handling numbers...

  • POS Support Representative

    3 days ago

    Lagos, , Nigeria Knn Corporate Services Limited Full time ₦400,000 - ₦600,000 per year

    Ourclient, an IT solutions company is looking to recruit for the followingposition: JobTitle: POS Support Representative JobType: Full Time Location:Lagos JobDescription:·    Configurationof POS terminals upon request.·    Troubleshootingof POS terminals.·    Regularvisits and support of merchants to ensure up -time on POS terminals.·   ...

  • Sales and Customer Support Representative

    5 days ago

    Lagos, Lagos, Nigeria AMARI HAIR AND SCALP CARE Full time ₦650,000 - ₦1,050,000 per year

    We are looking for sharp, confident, and fast-thinking individuals who can turn conversations into conversions and inquiries into sales.As a Sales and Customer Support Representative, you will engage with customers across multiple channels, provide quick and intelligent responses, and ensure every interaction ends in satisfaction and sales.This is not a...

  • Customer Service Representative

    5 days ago

    Lekki, Lagos, Nigeria OLTO RESOURCE DYNAMICS Full time ₦120,000 per year

    Job Title:Customer Service RepresentativeLocation: Lekki Phase 1, LagosSalary: #120,000Shift: Permanent Night ShiftAccommodation: Not providedWork Schdedule: Tuesday to Sunday, 7:00PM-5:00AMQualification: OND/HND/Bachelor's DegreeJob BriefWe are seeking a proactive and customer-focused Customer Service Representative to serve as the primary point of contact...

  • Call Center Customer Service Representative

    5 days ago

    Lekki, Lagos, Nigeria The Nanny Academy Full time ₦1,500,000 - ₦3,000,000 per year

    Company DescriptionThe Nanny Academy (TNA) is dedicated to advancing standards in the care industry by offering internationally recognized certifications for Nannies, Early Years Workers, and Personal Support Workers/Caregivers. As the leading institution of its kind in Nigeria and West Africa, TNA specializes in research and training for care practitioners....

  • Customer Support

    24 hours ago

    Lekki, Lagos, Nigeria Wecleanit Full time ₦2,500,000 - ₦5,250,000 per year

    Company DescriptionWecleanit is a comprehensive service provider specializing in homes and commercial cleaning, post-construction cleaning, and pre & post-event cleaning. The company also offers laundry services, fumigation, pest control, janitorial services, and upholstery care. Additionally, Wecleanit provides high-quality cleaning products and machines to...

  • Call Centre Representative at Limited

    3 days ago

    Lagos, Lagos, Nigeria Tribest Corporate Support Full time

    Call Centre Representative at Tribest Corporate Support LimitedTribest Corporate SupportLagos Full TimeConfidentialMinimum Qualification :Job Description/RequirementsNever Miss a Job Update Again.We have started building our professional LinkedIn page.Company:Location: NigeriaState:Job type: Full-TimeJob category:Tribest is a corporate support solutions...

  • Senior Sales Representative

    3 days ago

    Lekki II, Lagos, , Nigeria Univacity Full time ₦2,400,000 - ₦6,000,000 per year

    Univacity is seeking a dynamic and experienced Senior Sales Representative to lead our efforts in expanding our reach and driving growth. If you're a seasoned sales professional with a passion for international education and a track record of exceeding targets, we want to hear from you. Join us in our mission to make education accessible worldwide....

  • Customer Service Representative

    5 days ago

    Lekki, Lagos, Nigeria FMR ACADEMY Full time ₦22,500 - ₦300,000 per year

    Job Title: Customer Service Representative with social media skillsLocation: Osapa, Lekki, LagosIndustry: Aesthetics / SpaSalary: ₦130,000Start Date: ImmediateJob Summary:We are looking for a smart, confident, and tech-savvy individual to manage our social media pages and attend to clients at the front desk. The ideal candidate should be well-spoken,...