Account Manager

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

Jumia is a leading e-commerce marketplace platform in Africa. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of owned fleet and local partners.

Following our mission to grow and expand our logistics services to external clients, we are looking for talented individuals with an entrepreneurial mindset to join our team of sales consultants on a fixed-term commission basis.

As an Account manager, your key responsibility would be sourcing, converting, and growing potential customers for Jumia Services. You will develop deep market knowledge of our industry, competitors, and customers, and leverage our value proposition to position Jumia's offering to its customers and ultimately for revenue growth.

Key Responsibilities

Lead Generation

• Researching industries and organizations to find new prospect opportunities.
• Pitching Jumia Service and its value proposition to key contacts and decision makers at prospective organizations.
• Manage the consequent lead conversion, and activation/onboarding process for new clients from existing markets and new markets.
• Establish personal contact and rapport with influencers, decision-makers, and aggregators to grow prospective leads.
• Lead client onboarding, refresher training programs, relationship management in addition to other engagement activities to increase revenue from existing clients.
• Collaborate with marketing and commercial teams to ensure Jumia logistics is featured in Jumia events to generate leads and drive increased revenue.
• Develop proposals and quotes in line with the pricing strategy.
• Report on sales progress against targets and lead execution of the gap-closing intervention.
• Report on sales progress against targets and lead execution of the gap-closing intervention.
• Represent the sales team and present sales plans and situation in regular meetings.

• 2+ years of experience in a relevant area of sales or marketing.
• Good knowledge of background in the logistics space is a plus.
•  Experience in developing leads and researching potential clients
•  Excellent verbal and written communication skills, including the ability to make presentations
• Interpersonal skills and comfort with meeting new people daily
•  Familiarity with relevant software, including Microsoft Office and Salesforce
• Ability to contact customers, complete sales and manage other tasks independently
• Time management and prioritization skills to meet deadlines and close sales in a timely manner
• Willingness to adapt and implement new marketing strategies and sales methods
• Quick thinking to provide creative solutions that address customers' needs and concerns

Position Type

• Fixed Term – 12 months Contract (Fixed and Variable compensation)

External Relationships

• Vendors
• Customers
• Government Parastatals