Game Support Specialist

4 days ago

Lagos, Lagos, Nigeria Tres-Azul Integrated Services Limited Full time ₦75,000 - ₦150,000 per year
Tres-Azul Integrated Services Limited
Customer Service & Support

Lagos Full Time

Entertainment, Events & Sport NGN 75, ,000 Plus Commission

Skills Required

video game skill

Job Summary

We are hiring a full-time Game Support Specialist to carry out gaming service tasks assigned by the project manager. Key responsibilities include assisting global players with periodic in-game missions, collecting relevant materials, resolving game-related issues, and ensuring the confidentiality and security of customer data and digital assets.

  • Minimum Qualification : High School (S.S.C.E)
  • Experience Level : No Experience
  • Experience Length : No Experience/Less than 1 year
  • Working Hours : Full Time
Job Description/Requirements

Responsibilities:

  • Collaborate efficiently with account managers to optimise workflows and improve productivity.
  • Maintain strict confidentiality of players' game data and personal information.
  • Never use unauthorised tools to manipulate player data; ensure data security at all times.
  • Follow standardised procedures to complete tasks assigned by supervisors.
  • Contribute to team efforts in designing efficient gameplay strategies and sharing best practices.
  • Assist the team in verifying player information and resolving basic game-related issues.

Requirements:

  • Passion for gaming (experience in mobile/PC games preferred).
  • Enthusiasm for innovation and technology.
  • Willingness to learn and take initiative in team responsibilities.
  • Proactive attitude with the ability to handle tasks beyond assigned duties.
  • Basic English proficiency (school-level is acceptable).

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