Customer Relation Officer

5 days ago

Lagos, Lagos, Nigeria Dbell Logistics Full time ₦900,000 - ₦1,200,000 per year
  • We are looking for a Relationship Officer to build and maintain relationships with clients and customers.
  • The ideal candidate will have strong interpersonal skills, sales experience, and the ability to understand customer needs and preferences.

Responsibilities

  • Build and maintain relationships with clients, customers, and partners through regular communication and engagement activities.
  • Understand customer needs, preferences, and expectations to provide personalized service and support.
  • Promote products and services to clients through effective sales presentations, demonstrations, and discussions.
  • Identify opportunities to cross-sell or upsell products and services to existing clients.
  • Respond to inquiries, complaints, and requests from clients in a timely and professional manner.
  • Collaborate with internal teams, including sales, marketing, and operations, to address customer needs and resolve issues.
  • Meet sales targets and performance metrics, such as revenue goals, customer satisfaction ratings, and retention rates.

Requirements and Qualifications

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Proven experience in sales, customer service, or relationship management.
  • Strong interpersonal and communication skills.
  • Sales orientation and ability to meet targets.
  • Customer service orientation and problem-solving abilities.
  • Ability to understand customer needs and preferences.
  • Adaptability and flexibility in a fast-paced environment.
  • Team player with the ability to collaborate effectively with internal teams.
  • Integrity and professionalism in handling client relationships and confidential information.
  • Willingness to travel as needed for client meetings and events.

Skills Required:

  • Relationship management
  • Sales
  • Communication
  • Customer service
  • Problem-solving.

Method of Application

Interested and qualified candidates should forward their CV / Resume to: using the Job Position as the subject of the email.

  • Customer Relations Officer

    5 days ago

    Lagos, Lagos, Nigeria HandmadeNg Full time ₦80,000 - ₦120,000 per year

    Company DescriptionHandmadeNg is an innovative platform for buying and selling indigenous arts, crafts, and handmade accessories in Nigeria. Our products connect you to your roots, no matter where you call Home.Our online and offline platforms are focused on helping Crafters and Artisansto access bigger markets and to conduct profitable transactions with...

  • Customer Service Relations Officer

    5 days ago

    Lagos, Lagos, Nigeria The CircularNet Limited Full time ₦1,500,000 - ₦3,000,000 per year

    Company DescriptionThe CircularNet Limited is an innovative digital platform that combines environmental advocacy with social networking. Our mission is to connect individuals, organizations, and businesses dedicated to advancing sustainability and impactful climate solutions. By fostering collaboration within our community, we strive to drive meaningful and...

  • Guest Relations Officer

    5 days ago

    Lagos, Lagos, Nigeria Runola Group Full time ₦1,100,000 - ₦2,200,000 per year

    Job Description: Guest Relations OfficerBusiness Unit:Adeloo SuitesDepartment:Customer ExperienceReports To:Operations ManagerLocation:LagosRole SummaryThe Guest Relations Officer is responsible for delivering exceptional guest experiences by ensuring warm reception, efficient check-in/check-out, effective communication, and prompt resolution of guest...

  • Customer Support Officer

    5 days ago

    Lagos, Lagos, Nigeria Sycamore Integrated Solutions Limited Full time ₦1,500,000 - ₦3,000,000 per year

    Sycamore-ng is Financial and Technology (Fintech) services company, that operates a financial marketplace for lenders and borrowers. With a team of skilled professionals and cutting edge technology, we are well suited to cater for both businesses and individuals who need loans (borrowers), or want to make returns (lenders) on our marketplace.We are...

  • Customer Care Officer

    5 days ago

    Lagos, Lagos, Nigeria Hrleverageafrica Full time ₦1,500,000 - ₦2,000,000 per year

    WE ARE HIRING: Customer Care OfficerLocation: Town planning, Ilupeju LagosJob Type: Full timeSalary: #150,000 gross plus performance bonusSlot: 2 slots and male preferably for gender balance and must be willing to resume immediately.We are hiring a customer care Officer for our client who is into phone financing. The ideal candidate will be responsible for...

  • Dance Relations Officer

    5 days ago

    Lagos, Lagos, Nigeria Folixx Hospitality Full time ₦1,500,000 - ₦3,000,000 per year

    JOB TITLE: Dance Relations OfficerSALARY: N250,000-N300, 000At Secrets Palace, we pride ourselves on creating an exclusive and well-structured nightlife experience. Our exotic dancers are a vital part of the Clubhouse, and we are committed to ensuring their welfare, professionalism, and smooth integration into daily and nightly operations.We are seeking a...

  • Dancers' Relations Officer

    3 days ago

    Lagos, Lagos, Nigeria Folixx Hospitality Full time ₦250,000 - ₦300,000 per year

    JOB TITLE: Dancers' Relations OfficerSALARY: N250,000-N300, 000At Secrets Palace, we pride ourselves on creating an exclusive and well-structured nightlife experience. Our exotic dancers are a vital part of the Clubhouse, and we are committed to ensuring their welfare, professionalism, and smooth integration into daily and nightly operations.We are seeking a...

  • Customer Service Officer

    3 days ago

    Lagos, Lagos, Nigeria Fosad Consulting Full time ₦1,500,000 - ₦3,000,000 per year

    Company Description Our Client, a top notch player in the insurance Industry is seeking to hire apt and dynamic candidates who will function as a Customer Service Officer in Lagos. The CSO will be responsible for attending directly to clients inquiries. Job Description Preparation of Valuation reports.• Sending out messages to customers; Birthday,...

  • Secretary/ Customer Service Officer

    3 days ago

    Lagos, Lagos, Nigeria Start Up Africa Full time ₦840,000 - ₦1,200,000 per year

    WORKPEDIA JOB ALERTPosition: Secretary / Customer Service OfficerIndustry: Property Management, Facility Management & ValuationLocation: Ago Palace, LagosSalary: ₦70,000Job Summary:We are seeking a versatile and detail-oriented Secretary / Customer Service Officer to provide front-desk and administrative support, manage client relations, and ensure smooth...

  • Customer Relationship Officer

    5 days ago

    Lagos, Lagos, Nigeria Roundsquare Full time ₦1,200,000 - ₦12,592,000 per year

    Company DescriptionRoundsquare in Nigeria and Ovalsquare in Ghana specialize in providing human resources, training, and recruitment solutions to enhance organizational and employee performance. Our services cater to businesses of all sizes, offering support in establishing, outsourcing, and managing essential HR functions. We are committed to empowering...