Front Office Specialist

5 days ago

Lekki, Lagos, Nigeria BMO Advisory Services Full time ₦400,000 - ₦1,200,000 per year

Front Office Specialist

The Front Office Specialist serves as the first point of contact and the professional face of the organization. This role is responsible for delivering exceptional client service, managing front-desk operations, and ensuring a seamless flow of communication and coordination across departments.

Key Responsibilities:

  • Greet and assist clients, guests, and partners with warmth and professionalism.
  • Manage incoming calls, emails, and correspondence efficiently.
  • Maintain an organized reception area and ensure a welcoming atmosphere.
  • Coordinate meeting schedules, visitor logistics, and conference room setups.
  • Support administrative tasks, document management, and internal communications.
  • Collaborate with internal teams to ensure timely responses to client needs.
  • Uphold the organization's image through excellent customer relations and service delivery.

Qualifications & Skills:

  • Bachelor's degree or equivalent experience in administration, business, or a related field.
  • Strong communication and interpersonal skills.
  • Exceptional organizational ability and attention to detail.
  • Proficiency in Microsoft Office Suite and office management tools.
  • Ability to multitask, prioritize, and maintain professionalism under pressure.
  • A proactive, polished, and customer-focused attitude.

What Success Looks Like:

You create a positive first impression, streamline operations, and contribute to an environment where professionalism and excellence are the norm.

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